Shipping policy
How is my art going to be shipped?
Each order is packed with care and professionalism so that it arrives undamaged, I am accustomed to Saatchi’s shipping guidelines and use them as my standard.
• Art on Stretched Canvas or Wood Panel:
All stretched artwork is wrapped in glassine tissue with cardboard corners, wrapped in plastic to protect against weather and moisture, appropriately padded, and sent in a well-fitting and sturdy cardboard box or wooden crate. Both methods will be marked “Fragile - Fine Art” on the outside. Most stretched art will ship via FedEx Ground and most packages arrive within 2-4 days (within the US) from time of shipping (includes tracking and insurance).
• Art on Unstretched Canvas (art over 36”):
All unstretched artwork is sandwiched between two layers of glassine tissue, wrapped in plastic to protect against weather and moisture, appropriately padded, and sent in a PVC pipe marked “Fragile - Fine Art” on the outside. Most unstretched art will ship via FedEx Ground and most packages arrive within 2-4 days (within the US) from time of shipping (includes tracking and insurance).
• Art on Paper:
All art crated on paper are handled with the utmost care, packaged beautifully in paper or plastic sleeve. If it is smaller than 11x14 then it is mailed in a sturdy flat mailer while art larger than 16x20 will be mailed in a thick tube. Both methods will be marked “Fragile - Fine Art” on the outside. Most art on paper will be shipped via USPS 1st Class Mail or Priority Mail (usually arrives within 1-3 days within the US).
Do you ship internationally?
Currently, I am only offering international shipping to Canada, UK, Australia, and Germany. Fees are calculated at checkout.
Can I pickup my art at your studio?
Definitely! In fact, I think this is the most fun and safest way to receive your art. You’ll get to see where it was created, discover more about the process of how it was made, and meet the artist. Simply select Local Pickup at checkout and we will work out a day and time to meet.
Can you delivery my art to my house?
For any online order being sent to those living in either San Diego, Orange, or Los Angeles counties—yes, yes, and yes! I’d much rather safely pack and deliver your art in-person than to ship it. Simply choose Local Delivery (the option for the county you live in) at checkout to signal me to not ship your art and we will work out a day and time to meet. Cost is $25 for addresses located in San Diego county ($1 order minimum), $50 for addresses located in Orange County ($150 order minimum), and $100 for addresses in Los Angeles County ($300 order minimum).
Shipping Info
Please allow up to 3 business days for processing your order plus an additional 5 business days for shipping. You will receive tracking information via email. If you are ordering multiple pieces, I will first try to ship them together if possible.
Art that was damaged in transit will be given a full refund and I will make arrangements to have the damaged piece collected. I will ask that you send pictures of the damaged art within 48. hours of receiving the art. I carefully inspect and photograph/document all orders before shipment for comparison and insurance purposes. If I am not notified after 48 hours of receipt, no refund for damaged art will be given. Please be prompt to contact me.
Art that is damaged after delivery will not be refunded. Each order is packed with care and professionalism so that it arrives undamaged, I am accustomed to Saatchi’s shipping guidelines and use them as my standard. Please handle your art with care when framing, stretching, or hanging.
Art that is lost in transit by the shipping service will be given a full refund if the art has not arrived within 30 days of the estimated time of arrival.
Art that is missing or lost but marked “delivered” will not be refunded. Unfortunately, there isn’t anything I can do on my end and cannot address any failed delivery or theft issues directly. Please keep an eye out for your items using the provided tracking number to be aware of when it will be out for delivery and make plans for someone to be present at the time of delivery.